3.1 To Provide and Improve WiseIN Services

We use your data to:

• Create and manage your WiseIN account and profile.
• Enable user verification to ensure a secure and professional networking environment.
• Allow you to connect with professionals, schedule meetings, and participate in discussions.
• Process payments for premium features, job postings, and other WiseIN services (handled securely through third-party payment providers).
• Personalize your WiseIN feed, job recommendations, and connection suggestions based on your profile and activity.

3.2 To Ensure Security and Prevent Fraud

Protecting our users and platform is a top priority. We may use your data to:

• Detect and prevent fraudulent accounts, suspicious activity, and security threats.
• Monitor login attempts and analyze activity patterns to prevent unauthorized access.
• Investigate policy violations and take necessary action against misuse of the platform.
• Store verification data securely to maintain the integrity of WiseIN's verified networking system.

3.3 To Communicate with You

We use your contact details to:

• Send important account updates, such as login notifications, security alerts, or changes to our policies.
• Notify you about new features, professional opportunities, and community updates.
• Provide customer support and respond to your inquiries.
• Send marketing emails and newsletters (you can opt out at any time).

3.4 To Comply with Legal and Regulatory Obligations

We may process your data when necessary to:

• Comply with legal requirements related to identity verification and fraud prevention.
• Respond to law enforcement requests or regulatory inquiries when required.
• Enforce WiseIN's Terms of Service and protect the rights, safety, and security of our users.

4.1 General Retention Periods

• Account Information – Stored as long as your WiseIN account is active. If you delete your account, we remove or anonymize your data, except where retention is legally required.
• Verification Data (Government ID, Aadhaar, Stripe Identity Checks) – Retained for security purposes only as long as necessary to confirm authenticity. Some details (such as the last 4 digits of Aadhaar) may be stored in a hashed format.
• Posts, Messages, and Content – Retained until you delete them or close your account. Some deleted content may remain temporarily in backups for technical or legal reasons.
• Payment Information – WiseIN does not store full payment details; these are handled securely by our third-party payment providers. Transaction records are kept for tax and compliance purposes.

4.2 Data Deletion & User Control

You can request deletion of your personal data at any time through your account settings or by contacting [email protected]. However, some data may be retained:

• If required for legal, tax, or compliance reasons.
• To prevent fraud, abuse, or account misuse.
• If data is stored in secure backups, it may take additional time for full removal.

Once your data is no longer needed, WiseIN ensures that it is securely deleted, anonymized, or encrypted to protect your privacy.

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit WiseIN. They allow us to recognize you and provide a smoother experience. Some cookies are essential for WiseIN to function, while others help us improve platform performance and analytics.

5.2 Types of Cookies We Use

WiseIN uses different types of cookies:

• Essential Cookies – Required for key platform functions, such as login authentication, maintaining sessions, and remembering security settings. These cannot be disabled.
• Performance & Analytics Cookies – Help us understand user interactions, track platform performance, and optimize features (e.g., Google Analytics).
• Functionality Cookies – Store user preferences, such as language settings and display choices, to improve usability.
• Security Cookies – Protect your account by detecting suspicious activity, preventing unauthorized logins, and enforcing security settings.

5.3 How You Can Control Cookies

You have the option to manage, disable, or delete cookies through your browser settings. Most browsers allow you to:

• Block all cookies or specific types.
• Clear existing cookies from your device.
• Set up alerts before cookies are stored.

However, if you disable essential cookies, some WiseIN features may not work correctly (e.g., login sessions, authentication, and security protections).

5.4 Third-Party Tracking Technologies

WiseIN may work with trusted third-party services (such as Google Analytics, Stripe for payments, or cloud services) that use their own cookies or tracking tools. These services collect anonymous usage statistics to help us improve the platform.

• Google Analytics – Tracks user behavior and platform performance to help us optimize WiseIN.
• Payment Providers (e.g., Stripe, PhonePe) – Use tracking technologies to prevent fraud and ensure secure transactions.
• Advertising or Marketing Tools – If WiseIN implements targeted promotions, third-party services may use tracking pixels or cookies to measure effectiveness.

Each third-party service has its own privacy policy, and their data collection practices are governed by those policies. You can review their policies for more details on how they handle cookies and tracking.

For more information about how to manage cookies, visit your browser's help section.

6.1 When We Share Your Information

We may share your data in the following situations:

• With Service Providers – We work with trusted third-party vendors (e.g., cloud hosting, identity verification, payment processors) who assist in running WiseIN efficiently. These providers are contractually obligated to protect your data and cannot use it for their own purposes.
• For Legal Compliance & Security – If required by law or to protect WiseIN and its users, we may disclose information to:
  • Comply with legal obligations, court orders, or government requests.
  • Investigate fraud, security threats, or policy violations.
  • Enforce our Terms of Service and protect the rights and safety of users.
• For Business Transfers – In the event of a merger, acquisition, or company restructuring, your data may be transferred to a new owner, subject to this Privacy Policy.
• With Your Consent – In some cases, we may share your data with third parties if you explicitly consent (e.g., integrating a third-party service with WiseIN).

6.2 Data Shared Within WiseIN

Some of your information may be visible to other WiseIN users based on your privacy settings:

• Public Profile Information – Your name, professional details, and skills may be visible to others on WiseIN.
• Connections & Engagements – When you interact with posts, join meetings, or participate in discussions, your activity may be visible to your network.

You can control the visibility of your profile and data through WiseIN's privacy settings.

6.3 How We Protect Your Shared Information

• We limit data access to only those who need it for legitimate purposes.
• We require third parties to follow strict data protection policies.
• Any data shared for legal compliance follows industry-standard encryption and security protocols.

WiseIN is committed to ensuring that your personal data remains private and secure, even when shared under necessary circumstances.

7.1 Your Data Rights

You have the following rights regarding your personal information:

• Access Your Data – You can request a copy of the personal information WiseIN holds about you.
• Edit or Update Your Information – You can modify your account details, profile information, and preferences at any time through your account settings.
• Delete Your Account and Data – You have the right to request the deletion of your personal data, subject to legal or security obligations. Some data may be retained in secure backups for a limited time before full removal.
• Restrict or Object to Processing – In certain cases, you can request that we limit the use of your data or object to how it is being processed (e.g., for marketing purposes).
• Opt-Out of Marketing Communications – If you no longer wish to receive promotional emails from WiseIN, you can unsubscribe using the link in our emails or adjust your communication settings in your account.
• Withdraw Consent – If you previously gave consent for data collection (e.g., linking third-party services), you can withdraw it at any time.

7.2 How to Exercise Your Rights

You can manage most of your data and privacy settings directly in the WiseIN account settings. If you wish to make a formal request for data access, modification, or deletion, you can contact us at: [email protected]

We will process requests in accordance with applicable laws and may require identity verification for security purposes. In some cases, certain requests may be limited by legal, regulatory, or security obligations.

7.3 Data Retention and Deletion

If you delete your WiseIN account, we will remove or anonymize your data unless retention is required for legal, tax, security, or fraud prevention purposes.

• Some technical logs and backups may retain minimal data for security monitoring but will be securely erased within a reasonable timeframe.
• Once deleted, data recovery is not possible.

8.1 How We Protect Your Data

We implement the following security measures to keep your data secure:

• Encryption – Sensitive data, including passwords and verification details, is stored using encryption techniques to prevent unauthorized access.
• Secure Storage – Personal information is stored in protected servers with access controls and firewall protection.
• Limited Access Controls – Only authorized personnel with security clearance can access sensitive data.
• Regular Security Audits – WiseIN performs ongoing security assessments to identify and address vulnerabilities.
• Anonymization & Hashing – Where possible, data (such as Aadhaar details) is hashed or anonymized to enhance privacy.

8.2 How You Can Protect Your Data

While we take every possible step to secure your information, you also play a role in keeping your account safe:

• Use a Strong Password – Choose a unique and complex password for your WiseIN account and update it regularly.
• Be Cautious of Phishing Attempts – WiseIN will never ask for your password or sensitive information via email. If you receive suspicious messages, report them immediately.
• Log Out from Public Devices – Always log out after using WiseIN on shared or public devices.

8.3 Data Breach Response

Despite strict security measures, no platform is completely immune to security threats. In the event of a data breach, WiseIN will:

• Immediately investigate the issue and take necessary action to secure accounts.
• Notify affected users and authorities (as required by law) if a significant breach occurs.
• Provide guidance on how to protect your data and prevent further risks.

Your privacy and security are our top priorities, and we continuously improve our security practices to protect your data.

9.1 Why Your Data May Be Transferred Internationally

Your data may be transferred to other countries for the following reasons:

• Cloud Storage & Hosting – WiseIN uses global cloud service providers to store and manage data securely.
• Third-Party Services – Some of our trusted third-party providers (e.g., payment processors, analytics services) operate in multiple countries.
• User Access & Connectivity – If you connect with professionals or businesses from different regions, data may be exchanged across borders.

9.2 How We Protect International Data Transfers

To ensure your data remains secure when transferred internationally, we implement the following safeguards:

• Encryption & Secure Protocols – Data is transmitted using secure encryption methods to prevent interception.
• Legal Compliance – We follow applicable data protection regulations for international transfers.
• Third-Party Agreements – Any external service provider handling user data must comply with WiseIN’s strict security and privacy standards.

9.3 Your Rights Regarding International Transfers

If required by law, we will inform you when your data is transferred outside your country.

You have the right to request details about international data transfers and the security measures in place.

WiseIN ensures that your personal data remains protected, regardless of where it is processed.

10.1 Age Restriction

• WiseIN is strictly for users aged 13 and above.
• We do not knowingly collect, store, or process personal data from anyone under this age.
• If we discover that a user under 13 has provided personal data, we will delete the information immediately.

10.2 Commitment Against CSAE & CSAM

• WiseIN strictly prohibits any form of child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM).
• This includes any content, images, videos, or behavior that exploits, abuses, or endangers children.
• Activities such as grooming, sextortion, trafficking, or any attempt to exploit a child will result in immediate suspension and reporting to the appropriate legal authorities.

10.3 Preventive Measures

• All users must undergo government ID and background verification.
• We actively monitor and review reported content to detect and remove harmful activities.
• We cooperate with legal authorities and child protection organizations wherever required.

10.4 Age Restrictions for Certain Features

Some WiseIN features, such as video networking, job applications, and business interactions, may have additional age restrictions based on local laws and regulations.

10.5 Reporting & Contact

If you come across any content or behavior on WiseIN that you believe violates this policy, please contact us immediately at [email protected]

We are committed to maintaining a safe, verified, and professional environment and will take all necessary measures to prevent unauthorized access by minors and protect children from exploitation.

11.1 How We Notify You About Changes

If we make any significant changes to this Privacy Policy, we will notify users through one or more of the following methods:

• Sending an email notification to registered users.
• Posting an announcement on the WiseIN website or app.
• Updating the "Last Updated" date at the top of this policy.

11.2 Your Continued Use of WiseIN

If you continue using WiseIN after any updates to this Privacy Policy, it means that you accept the revised terms. If you do not agree with the changes, you may choose to delete your account or adjust your privacy settings.

We are committed to keeping you informed and in control of your data at all times.